MG
Mandy G

1 reviews | Active since Sept 2019

06 May 2020, 11:47

Bad Service

Since March 24 2020, We went into lockdown for the month of April I barely used my car adhering to our Presidents' call for lockdown yet Outsurance still debite the full amount instalment from my bank account when I only received a portion of my salary. Prior to lock down I have called in numerous times being two years a customer to try and get a reduced amount but never receieved one nor the R 400.00 they advertised. Currently looking for alternate insurance not happy at all with Outsurance

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Replies (1)
OUTsurance
OUTsurance's reply07 May 2020, 12:36
Official
Hello Mandy

Thank you for your response.

Our client care advisor contacted you. He informed you of the 15% discount we allocate this month towards all vehicle insurance premiums we collect.
He also provided you with more detail regarding benefits our clients enjoy.

Thank you for allowing us the opportunity to discuss the detail with you.

Regards
OUTsurance