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Paul M
1 reviews | Active since Aug 2016
05 Nov 2021, 13:18
Bad service
I have put a claim for a geyser on the 21September 2021. They have send two different companies to do inspection ant the last company gave me a quote which I have sent it to outsurace. They told me the quote is above the limit of R10 000.00. I requested a pay out till today They have not paid anything.
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OUTsurance's replyOfficial
09 Nov 2021, 09:31Good morning Paul,
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
Our claims manager Xinilia has been in contact with you.
There was an error with the account details but this has been corrected and payment was made on Friday.
The payment should be reflecting in your account.
We apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
Our claims manager Xinilia has been in contact with you.
There was an error with the account details but this has been corrected and payment was made on Friday.
The payment should be reflecting in your account.
We apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply09 Nov 2021, 09:31
Official
Good morning Paul,
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
Our claims manager Xinilia has been in contact with you.
There was an error with the account details but this has been corrected and payment was made on Friday.
The payment should be reflecting in your account.
We apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
Our claims manager Xinilia has been in contact with you.
There was an error with the account details but this has been corrected and payment was made on Friday.
The payment should be reflecting in your account.
We apologise for the inconvenience caused.
Regards,
OUTsurance