JO
Johan O
1 reviews | Active since Mar 2012
05 Nov 2021, 08:10
Bad service
After re negotiating my Policy early in October, the new premium was never deducted in November, upon phoning to enquire i was forced to again renegotiate my premium, which the suddenly went up with more than R200. I was forced to cancel.
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OUTsurance's replyOfficial
09 Nov 2021, 09:23Good morning Johan,
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
We can confirm that Nonhlanhla has been in contact with you and assisted with matching your premium to the agreed amount.
We are glad that you are happy with the outcome and have agreed to remain a client.
We apologise for the inconvenience and frustration caused.
Regards,
OUTsurance
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
We can confirm that Nonhlanhla has been in contact with you and assisted with matching your premium to the agreed amount.
We are glad that you are happy with the outcome and have agreed to remain a client.
We apologise for the inconvenience and frustration caused.
Regards,
OUTsurance
OUTsurance's reply09 Nov 2021, 09:23
Official
Good morning Johan,
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
We can confirm that Nonhlanhla has been in contact with you and assisted with matching your premium to the agreed amount.
We are glad that you are happy with the outcome and have agreed to remain a client.
We apologise for the inconvenience and frustration caused.
Regards,
OUTsurance
Thank you for bringing this to our attention and allowing us the opportunity to assist you.
We can confirm that Nonhlanhla has been in contact with you and assisted with matching your premium to the agreed amount.
We are glad that you are happy with the outcome and have agreed to remain a client.
We apologise for the inconvenience and frustration caused.
Regards,
OUTsurance