sM
sibongile M

1 reviews | Active since Nov 2014

11 Aug 2024, 05:42

Bad service

I have a building cover with outsurance.

Very poor updating skills. I had to call them for each and every progress to happened.

My geyser leaked on the 9 July 2024 reported in the same day today 11 August 2024 still waiting for the last thing to be fixed and they are quite.

0
Replies (1)
OUTsurance
OUTsurance's reply14 Aug 2024, 12:03
Official
Hello Sibongile

After having acknowledged your complaint, our claims manager contacted you with an a apology for the lapse in service.
The matter has since been finalised for you and an internal discussion was held with our advisor for not pursuing the matter right away.

Regards
The OUTsurance Team