EG
Erna G
1 reviews | Active since Sept 2019
24 Feb 2023, 09:00
Bad service!!!
I've got a quote and supposed to receive my R500. I spoke with Lethabo Masoga. She said I didn't send the right document so I send all my policies for my current car insurance. I haven't heard back from her or any response about my R500. It's been 2 weeks now and nothing!!!
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OUTsurance's replyOfficial
27 Feb 2023, 07:41Hello Erna
Thank you for bringing the matter to our attention.
It's of course disappointing to see we were unable to offer you a saving at this time. We however apologise for the unfortunate frustration you have experienced while claiming the R500.
Lethabo contacted you again and discussed our requirements in order for us to do a like for like comparison. Thank you for assistance in this regard. The payment has since been made to your account.
Regards
The OUTsurance Team
Thank you for bringing the matter to our attention.
It's of course disappointing to see we were unable to offer you a saving at this time. We however apologise for the unfortunate frustration you have experienced while claiming the R500.
Lethabo contacted you again and discussed our requirements in order for us to do a like for like comparison. Thank you for assistance in this regard. The payment has since been made to your account.
Regards
The OUTsurance Team
OUTsurance's reply27 Feb 2023, 07:41
Official
Hello Erna
Thank you for bringing the matter to our attention.
It's of course disappointing to see we were unable to offer you a saving at this time. We however apologise for the unfortunate frustration you have experienced while claiming the R500.
Lethabo contacted you again and discussed our requirements in order for us to do a like for like comparison. Thank you for assistance in this regard. The payment has since been made to your account.
Regards
The OUTsurance Team
Thank you for bringing the matter to our attention.
It's of course disappointing to see we were unable to offer you a saving at this time. We however apologise for the unfortunate frustration you have experienced while claiming the R500.
Lethabo contacted you again and discussed our requirements in order for us to do a like for like comparison. Thank you for assistance in this regard. The payment has since been made to your account.
Regards
The OUTsurance Team