BAD SERVICE

logged a claim on the 13/4/2021 due to loads heading power search I had house hold items damaged .My claim logged by Azra Parker claim was authorized after I had to call her numerous times ,Monday no feedback call spoke to PRINCESS who did the authorization Azra said she did Friday never done what incompetence then items to be replaced ,after a contact from a service provider of outsurance I requested not to deal with them since I received reject appliances the first time another call made by me taken by Richard asked to have a senior call me till now nothing then I get a survey I need to rate a service my items not replaced or refunded by outsurance .Been a client for over 20 years is this the BAD service OUTSURANCE gives its clients and has adverts on TV on how excellent their service is ,I could says this till my last awful treatment from OUTSURANCE