Bad service and overpriced

Outsurance quoted me WAY higher than what I am currently paying and when I asked for the sales consultant if he can match the quote I sent to him via email, he ignores me, almost like he knew if he had to better the quote he will not receive commission. So long story short another lady called me and quoted me exactly the same... I rather went with another insurance company. I got a MUCH better deal, R2500 excess vs outsurance R14 000 at the same premium. Outsurance just wants to make money and is not interested when clients tell them they can get a better deal elsewhere. So outsurance, wheres my R500 because when I asked that SAME sales guy to send me the link, he didn't. And please do not call me unless you can slice your quoted total premium by R300p.m and reduce the excess to R2500 to each vehicle.