BAD SERVICE AND INCONSISTENCY

<p>On Monday, 24 July 2017, I reported that they tried to ***** my Nissan 1400 Bakkie and that it cannot be driven. It needed to be towed to a repairer. Katlego from Outsurance contacted me the same day to let me know that the damage is estimated at R1900-00. On 25 July, I E-Mailed Katlego to take the bakkie back to where they towed it from as the damage is less than the excess and I would sort it out myself. On Wednesday 26/07/2017, I contacted them again as the bakkie has still not been delivered. On 27 July I spoke to Lilian from Outsurance to find out what is going on and now the damage is estimated at R31 000.00???? What is going on? The bakkie is not getting delivered back and now the damage is R29 100.00 more??? How is this possible? The only damage was the locks on the doors and the ignition!!! I am going to report the bakkie ****** if it is not delivered by end of business today and I want to know if it was damaged at the yard where Outsurance towed it to. This is pathetic service. I want answers today!!</p>