Bad service after contacting them several time
Good day,
I have not had or paid any insurance with Outsurance since 2015 when my insurance was cancelled.
After contacting outsurance numerous times to please remove the account from my credit report, or to just log the account as closed, the account is still reflecting as open on my credit report, but last updated in 2015.
Ive asked plenty times now and someone was even going to email me with a cancellation letter, which I am still waiting for.
I am not going to contact you guys again, so please, can who ever needs to sort this out please do their job and get this sorted please.
Thanks,
Good day pieter-bekker
Please accept our apologies for the poor service you describe.
I was not successful in reaching you telephonically and will appreciate if you could e-mail me your date of birth to trace the detail of the policy. We will in turn send the relevant correspondence to the credit bureaus to have your payment profile updated.
Please e-mail me directly: ***
Regards
Dinky
Good day pieter-bekker
Please accept our apologies for the poor service you describe.
I was not successful in reaching you telephonically and will appreciate if you could e-mail me your date of birth to trace the detail of the policy. We will in turn send the relevant correspondence to the credit bureaus to have your payment profile updated.
Please e-mail me directly: ***
Regards
Dinky