S1s
Scania 142 scania

1 reviews | Active since Jan 2013

21 Jun 2023, 13:21

bad service

Bads service. As a client of Outsurance, their service is absolutely pathetic. When you raise a query/ complaint, you have to wait days before you get any feedback and then you have to call them several times before getting a response. All they good for is to puch up the annual premiums and all i get is the same *** service. I certainly did not get anything out, that's for sure.

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Replies (1)
OUTsurance
OUTsurance's reply28 Jun 2023, 16:47
Official
Good afternoon Scania 142 Sookoo,

Further to our private reply our client care manager Nonwakazi was finally able to reach you to address your concerns.

It was established that you had true caller on your phone which prevented our calls from reaching you.

She has discussed your concerns in detail and the call in question has been requested for release to you.

Regards,
The OUTsurance Team