SM
Stephen M
1 reviews | Active since Feb 2019
17 Mar 2025, 19:25
Bad service
Hi. I have requested my policy to be canceled a week ago. I have not received any call or email or confirmation of my cancelation letter. Want this policy to be canceled.
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Replies (1)
OUTsurance's replyOfficial
02 Apr 2025, 13:08Good day Stephen,
Further to our initial private reply we could not trace a previous cancellation request, however, have since cancelled your policy.
Our client care manager was unable to reach you on your contact number and subsequently emailed you the cancellation letter.
We apologise for any inconvenience caused.
Regards,
The OUTsurance Team
Further to our initial private reply we could not trace a previous cancellation request, however, have since cancelled your policy.
Our client care manager was unable to reach you on your contact number and subsequently emailed you the cancellation letter.
We apologise for any inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply02 Apr 2025, 13:08
Official
Good day Stephen,
Further to our initial private reply we could not trace a previous cancellation request, however, have since cancelled your policy.
Our client care manager was unable to reach you on your contact number and subsequently emailed you the cancellation letter.
We apologise for any inconvenience caused.
Regards,
The OUTsurance Team
Further to our initial private reply we could not trace a previous cancellation request, however, have since cancelled your policy.
Our client care manager was unable to reach you on your contact number and subsequently emailed you the cancellation letter.
We apologise for any inconvenience caused.
Regards,
The OUTsurance Team