MG
Megan G
1 reviews | Active since Jul 2022
18 Aug 2022, 20:47
Bad Service
They are quick to phone if they want you to sign up but not quick to phone when you need to claim. Made a payment with a link from outsurance with my bank card send them proof and still they will tell me to wait 5days for my claim. Not responding to emails. The proof of payment is also a problem. Frustrated with this kind of Service
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OUTsurance's replyOfficial
23 Aug 2022, 11:22Good day Megan,
Thank you for your feedback.
Further to our private response we can confirm that Ataniel our claims manager contacted you.
Ataniel discussed the matter in detail with you and we can confirm that your claim has been finalised.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
Further to our private response we can confirm that Ataniel our claims manager contacted you.
Ataniel discussed the matter in detail with you and we can confirm that your claim has been finalised.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply23 Aug 2022, 11:22
Official
Good day Megan,
Thank you for your feedback.
Further to our private response we can confirm that Ataniel our claims manager contacted you.
Ataniel discussed the matter in detail with you and we can confirm that your claim has been finalised.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thank you for your feedback.
Further to our private response we can confirm that Ataniel our claims manager contacted you.
Ataniel discussed the matter in detail with you and we can confirm that your claim has been finalised.
We do apologise for the inconvenience caused.
Regards,
OUTsurance