mP
mariska P
1 reviews | Active since Jan 2015
13 Nov 2025, 11:21
bad service
I have canceled my policy, sent email and call the contact centre and still no letter confirming cancelation of policy
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OUTsurance's replyOfficial
13 Nov 2025, 12:25Good day Mariska,
Thank you for letting us know.
We can confirm that your policy has been cancelled as per your request. We have emailed you the confirmation of cancellation. Our client services manager, Ronika, will address the lapse in service accordingly.
Apologies for the delay in sending you confirmation.
Regards,
The OUTsurance Team
Thank you for letting us know.
We can confirm that your policy has been cancelled as per your request. We have emailed you the confirmation of cancellation. Our client services manager, Ronika, will address the lapse in service accordingly.
Apologies for the delay in sending you confirmation.
Regards,
The OUTsurance Team
OUTsurance's reply13 Nov 2025, 12:25
Official
Good day Mariska,
Thank you for letting us know.
We can confirm that your policy has been cancelled as per your request. We have emailed you the confirmation of cancellation. Our client services manager, Ronika, will address the lapse in service accordingly.
Apologies for the delay in sending you confirmation.
Regards,
The OUTsurance Team
Thank you for letting us know.
We can confirm that your policy has been cancelled as per your request. We have emailed you the confirmation of cancellation. Our client services manager, Ronika, will address the lapse in service accordingly.
Apologies for the delay in sending you confirmation.
Regards,
The OUTsurance Team