LN
Lerato N
1 reviews | Active since Nov 2019
29 Jan 2020, 14:25
Bad Service
I requested a quote from Outsource and I was contacted by Joel Moodley. I explained to Joel what is important to me as a Customer and he kept on saying that i cant expect to shop from Mr Price to Woolies and pay the same price. I had to interrupt him a couple of times, trying to explain what i am looking for and how much i would like to pay.
Helpful (0)
Replies (3)0
Replies (3)
OUTsurance's replyOfficial
03 Feb 2020, 07:34Hello Nicholette
We want to thank you for bringing the matter to our attention. Please accept our apologies for the poor and frustrating service you have experienced up to now.
The call has been audited and our findings have been discussed with our advisor. Our sales manager will contact you.
Regards
OUTsurance
We want to thank you for bringing the matter to our attention. Please accept our apologies for the poor and frustrating service you have experienced up to now.
The call has been audited and our findings have been discussed with our advisor. Our sales manager will contact you.
Regards
OUTsurance
OUTsurance's reply03 Feb 2020, 07:34
Official
Hello Nicholette
We want to thank you for bringing the matter to our attention. Please accept our apologies for the poor and frustrating service you have experienced up to now.
The call has been audited and our findings have been discussed with our advisor. Our sales manager will contact you.
Regards
OUTsurance
We want to thank you for bringing the matter to our attention. Please accept our apologies for the poor and frustrating service you have experienced up to now.
The call has been audited and our findings have been discussed with our advisor. Our sales manager will contact you.
Regards
OUTsurance
LN
Lerato N's updateReviewer Update
18 Feb 2020, 11:01Hi there,
I am still waiting for feedback.
This is ridiculous, I received a call from you and you indicated that you will call me back.
I haven't received a call ever since the 29th of January 2020.
I am still waiting for feedback.
This is ridiculous, I received a call from you and you indicated that you will call me back.
I haven't received a call ever since the 29th of January 2020.
LN
Lerato N's update18 Feb 2020, 11:01
Reviewer Update
Hi there,
I am still waiting for feedback.
This is ridiculous, I received a call from you and you indicated that you will call me back.
I haven't received a call ever since the 29th of January 2020.
I am still waiting for feedback.
This is ridiculous, I received a call from you and you indicated that you will call me back.
I haven't received a call ever since the 29th of January 2020.
OUTsurance's replyOfficial
18 Feb 2020, 12:05Hello Nicholette
Please accept our apologies for the subsequent disappointment!
Our sales manager will call you.
Regards
OUTsurance
Please accept our apologies for the subsequent disappointment!
Our sales manager will call you.
Regards
OUTsurance
OUTsurance's reply18 Feb 2020, 12:05
Official
Hello Nicholette
Please accept our apologies for the subsequent disappointment!
Our sales manager will call you.
Regards
OUTsurance
Please accept our apologies for the subsequent disappointment!
Our sales manager will call you.
Regards
OUTsurance