HW
Hannes W
1 reviews | Active since Feb 2018
14 Oct 2020, 13:36
Bad Service
Worst service ever from an insurance company received from Gugu Maseko, consultant at Outsurance
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Replies (2)HW
Hannes W's updateReviewer Update
14 Oct 2020, 14:35hellopeter manage to get reaction from Outsurance. Receive a call from Gugu Maseko supervisor apologising for bad service received. After that received a call from Gugu, what an arrogant woman. Instead of getting our companies business I have decided to cancell my personal vehicles insurance from Outsurance. What a bad experience.
HW
Hannes W's update14 Oct 2020, 14:35
Reviewer Update
hellopeter manage to get reaction from Outsurance. Receive a call from Gugu Maseko supervisor apologising for bad service received. After that received a call from Gugu, what an arrogant woman. Instead of getting our companies business I have decided to cancell my personal vehicles insurance from Outsurance. What a bad experience.
OUTsurance's replyOfficial
15 Oct 2020, 07:48Good day Hannes,
Your current service experience was most certainly worrying and the lack of feedback unacceptable.
Bridget our sales manager contacted you to address your concerns and to apologise for the poor service experience. This is definitely not the service we usually deliver and we thank you for giving us an opportunity to look into the matter.
Regards,
OUTsurance
Your current service experience was most certainly worrying and the lack of feedback unacceptable.
Bridget our sales manager contacted you to address your concerns and to apologise for the poor service experience. This is definitely not the service we usually deliver and we thank you for giving us an opportunity to look into the matter.
Regards,
OUTsurance
OUTsurance's reply15 Oct 2020, 07:48
Official
Good day Hannes,
Your current service experience was most certainly worrying and the lack of feedback unacceptable.
Bridget our sales manager contacted you to address your concerns and to apologise for the poor service experience. This is definitely not the service we usually deliver and we thank you for giving us an opportunity to look into the matter.
Regards,
OUTsurance
Your current service experience was most certainly worrying and the lack of feedback unacceptable.
Bridget our sales manager contacted you to address your concerns and to apologise for the poor service experience. This is definitely not the service we usually deliver and we thank you for giving us an opportunity to look into the matter.
Regards,
OUTsurance