RH
Ruwaida H
1 reviews | Active since Mar 2012
20 Mar 2022, 15:12
Bad service
I finally after several phone calls get through to an agent. I submit all details for a home and car cover and receive no quote. I have spoken to several individuals in the past month and still no response as I have requested. I mentioned that I can only take phone calls at 5pm daily yet the agents will phone during work hours when I cannot take a phone call. The service is BAD and I have only enquired for a quote.
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Replies (1)
OUTsurance's replyOfficial
23 Mar 2022, 10:16Good day Ruwaida,
Your service experience is naturally concerning. Certainly not the level service we usually deliver.
Kagiso our sales manager contacted you to address your concerns. We can confirm that the quotation has been emailed to you.
We are sorry for the poor service experience.
Regasrds,
OUTsurance
Your service experience is naturally concerning. Certainly not the level service we usually deliver.
Kagiso our sales manager contacted you to address your concerns. We can confirm that the quotation has been emailed to you.
We are sorry for the poor service experience.
Regasrds,
OUTsurance
OUTsurance's reply23 Mar 2022, 10:16
Official
Good day Ruwaida,
Your service experience is naturally concerning. Certainly not the level service we usually deliver.
Kagiso our sales manager contacted you to address your concerns. We can confirm that the quotation has been emailed to you.
We are sorry for the poor service experience.
Regasrds,
OUTsurance
Your service experience is naturally concerning. Certainly not the level service we usually deliver.
Kagiso our sales manager contacted you to address your concerns. We can confirm that the quotation has been emailed to you.
We are sorry for the poor service experience.
Regasrds,
OUTsurance