NM
Ntay M
1 reviews | Active since Sept 2018
02 May 2021, 20:39
Bad Service
Very dissatisfied and disgusted how I had to wait 6 days for my funeral claim without any feedback. Wow!!!! They are quick to sell but drag their feet’s to pay out.
Helpful (0)
Replies (3)0
Replies (3)
OUTsurance's replyOfficial
03 May 2021, 15:30Hello Ntay M
You have our condolences for your huge loss and we are truly sorry about the long time is is taking us to finalise the claim for you.
Our claims manager contacted you and provided you with an update and reason for the delay.
We endeavour finalising the claim as soon as possibe.
Regards
OUTsurance
You have our condolences for your huge loss and we are truly sorry about the long time is is taking us to finalise the claim for you.
Our claims manager contacted you and provided you with an update and reason for the delay.
We endeavour finalising the claim as soon as possibe.
Regards
OUTsurance
OUTsurance's reply03 May 2021, 15:30
Official
Hello Ntay M
You have our condolences for your huge loss and we are truly sorry about the long time is is taking us to finalise the claim for you.
Our claims manager contacted you and provided you with an update and reason for the delay.
We endeavour finalising the claim as soon as possibe.
Regards
OUTsurance
You have our condolences for your huge loss and we are truly sorry about the long time is is taking us to finalise the claim for you.
Our claims manager contacted you and provided you with an update and reason for the delay.
We endeavour finalising the claim as soon as possibe.
Regards
OUTsurance
OUTsurance's replyOfficial
03 May 2021, 15:30Hello Ntay M
You have our condolences for your huge loss and we are truly sorry about the long time is is taking us to finalise the claim for you.
Our claims manager contacted you and provided you with an update and reason for the delay.
We endeavour finalising the claim as soon as possible.
Regards
OUTsurance
You have our condolences for your huge loss and we are truly sorry about the long time is is taking us to finalise the claim for you.
Our claims manager contacted you and provided you with an update and reason for the delay.
We endeavour finalising the claim as soon as possible.
Regards
OUTsurance
OUTsurance's reply03 May 2021, 15:30
Official
Hello Ntay M
You have our condolences for your huge loss and we are truly sorry about the long time is is taking us to finalise the claim for you.
Our claims manager contacted you and provided you with an update and reason for the delay.
We endeavour finalising the claim as soon as possible.
Regards
OUTsurance
You have our condolences for your huge loss and we are truly sorry about the long time is is taking us to finalise the claim for you.
Our claims manager contacted you and provided you with an update and reason for the delay.
We endeavour finalising the claim as soon as possible.
Regards
OUTsurance
OUTsurance's replyOfficial
04 May 2021, 14:33Hello Ntay M
Your further reply is naturally concerning. We are so sorry about the delay and inconvenience this has caused you.
We requested our claims manager to call you again.
Regards
OUTsurance
Your further reply is naturally concerning. We are so sorry about the delay and inconvenience this has caused you.
We requested our claims manager to call you again.
Regards
OUTsurance
OUTsurance's reply04 May 2021, 14:33
Official
Hello Ntay M
Your further reply is naturally concerning. We are so sorry about the delay and inconvenience this has caused you.
We requested our claims manager to call you again.
Regards
OUTsurance
Your further reply is naturally concerning. We are so sorry about the delay and inconvenience this has caused you.
We requested our claims manager to call you again.
Regards
OUTsurance