Bad service

would firstly like to start by saying I'm very disappointed by the level of service I have received from Marilise. I called to request a call back from a consultant because I am not comfortable discussing my policy details on my work phone. Surely if I give you my details and I tell you the query is about Life cover your consultant is suppose to not which department to direct the call to. She is very arrogant and rude. And I can 100% guarantee that she did not forward my request.

If this is the type of service I will receive ,I will gladly move my policy elsewhere. then proceeded to tell me she does not work for that specific department and asked all these questions that I have advised im not comfortable sharing on a recorded work phone.