ML
Minkie L
1 reviews | Active since May 2019
26 Jul 2019, 19:37
Bad service!!!
It s taking more than a month to get my refund after canceling the policy from what I v been promised will take only 48 hours to clear into my bank account! Appalling service!!! So bad, am disappointed ☹️
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OUTsurance's replyOfficial
29 Jul 2019, 15:18Good day Minkie,
We were naturally very concerned to read your complaint and we immediately escalated the matter to Shaheed our client services manager.
You informed Shaheed that you already received the refund.
We do apologise for the delay.
Regards,
OUTsurance
We were naturally very concerned to read your complaint and we immediately escalated the matter to Shaheed our client services manager.
You informed Shaheed that you already received the refund.
We do apologise for the delay.
Regards,
OUTsurance
OUTsurance's reply29 Jul 2019, 15:18
Official
Good day Minkie,
We were naturally very concerned to read your complaint and we immediately escalated the matter to Shaheed our client services manager.
You informed Shaheed that you already received the refund.
We do apologise for the delay.
Regards,
OUTsurance
We were naturally very concerned to read your complaint and we immediately escalated the matter to Shaheed our client services manager.
You informed Shaheed that you already received the refund.
We do apologise for the delay.
Regards,
OUTsurance