1 reviews | Active since Nov 2017
Bad Service
Absolutely appalling service. The problem with outsurance is that you never get to speak to the same person twice, so there is no follow through. It is impossible to speak to anyone other than a call centre agent - after holding on for a consultant for 15 minutes you then spend 45 minutes answering "security" questions and after all that the consultant cannot assist and assures you that he will get back to you - which of course never happens.
Hello ****k33
Thank you bringing the matter to our attention.
It was most disappointing to see what had transpired prior to receiving your valid service complaint.
Our client care manager contacted and assisted with the payment which was due to you.
Thank you for accepting our apologies.
Regards
Dinky
Best regards,
Hello ****k33
Thank you bringing the matter to our attention.
It was most disappointing to see what had transpired prior to receiving your valid service complaint.
Our client care manager contacted and assisted with the payment which was due to you.
Thank you for accepting our apologies.
Regards
Dinky
Best regards,