1 reviews | Active since Jun 2016

22 Mar 2018, 10:19

Bad service

we sent numerous mails to change start date but we keep on getting auto response that we can't communicate via e-mail, my phone gone for repairs now I can not be assisted. This is pathetic form big company like Outsurance ( Policy OT ********** 6)!!!!

0
Replies (4)
OUTsurance
OUTsurance's reply22 Mar 2018, 11:38
Official

Good day,

You mention your cell phone has gone in for repairs so please send your request to *** We will ensure the date is changed as per your request.

Thank you,

Kelvin

Best regards,

OUTsurance
OUTsurance's reply23 Mar 2018, 13:45
Official

Good day,

You mention your cell phone has gone in for repairs so please send your request to *** We will ensure the date is changed as per your request.

Thank you,

Kelvin

Best regards,

's update23 Mar 2018, 14:18
Reviewer Update
Good day, Kindly call my wife on *** or ***. Regards
OUTsurance
OUTsurance's reply26 Mar 2018, 11:08
Official

Good day,

We contacted your wife as per your request. An appointment was scheduled but unfortunately we were unsuccessful in our attempts to contact your wife. We have provided you with an email address. Please can you email the changes you would like done to your policy and once received we will be able to assist you.

Thank you

Kelvin

Best regards,