Bad service

<p>I lodged a claim for possible leaking pipes at my bathroom on the 10th of January (claim nr ********** 40). On the 16th 1 Stop plumbing was send out to come and do leak detection tests at my house. Damp were found in two walls and a report was handed in to Outsurance. They appointed 1 stop to fix the problem but upon my request it was handed over to another company as we experienced theft of articles at that day 1 Stop did the leak detection tests. It was brought to the attention of the owners of said business as well as to outsurance. Fat Boyz cc were then appointed and on the 9th of February they arrived abd opened the wall at the shower taps. An extremely small amount of damp was found where the cold water tap and pipe joints and both the taps were replaced. The hot water pipes (all galvanized) are corroded to a point where they will not last very lang before replacement will be due. It was taken up with outsurance.</p> <p>Another company was then send to du further leak detection tests and their report stated the there are leakage underneath the bathroom floor on the waste pipes and seepage of water through the shower floor and tiles.</p> <p>Fat Boyz was send again and opened up al round the water trap where no damp was found but the rotting smell of wet soil etc. was evident in the air during the opening up of the floor in that area. </p> <p>We are no at 07 March 2017 and the mater is still not resolved. I phoned outsurance again this morning and were informed that leak detection tests wil be scheduled. In the meantime we don't have the use of the shower as the wall and floor is still open. This is absolutely rediculious and insane.</p>