Bad service

<p>My car was in an accident in Nov 2016 the claim was put in in the beginning of December. With no feedback from the panel beaters eventually when I made contact the panel beaters they were closing so I had to drive with an smashed car for the whole of Dec. On the 8th of January I phone again just to find out my car was not assigned to their shop and I had to go much further. The insurance company advised that they will find a place close and i then only received a date for 24 January 2017. I took my car to the panel beaters and were told it would take 10working days and now I am still waiting on my car with loads of excuses from the panel beaters and no empathy from my insurance company. Now I am stranded without transport for another week. </p>