BAD SERVICE

<p>I LODGED A CLAIM WITH OUTSURANCE ONE AND HALF MONTH AGO .ON THE19TH OF DECEMBER THEY SENT A SERVICE PROVIDER TO DO THE QUOTATION AND THAT WAS THE LAST TIME I HEARD FROM THEM YESTERDAY I DECIDED TO CALL TO FIND OUT WHAT IS HAPPENING AFTER A MONTH AND I WAS TOLD THAT ITS WAITING FOR AUTHORIZATION ,WHY WAS I NOT CALLED AND TOLD THIS ? IS THIS HOW LONG IT TAKES TO GET AUTHORIZATION ? I THEN ASKED TO BE CALLED BEFORE THE END OF THE DAY WHICH I WAS PROMISED THAT I WILL BE CALLED AND SINCE NOW NO ONE HAS COME BACK TO ME </p>