1 reviews | Active since Nov 2016
Bad service
<p>Outsurance contacted me about my assurance. After a long discussion to take all my details they said that they can save me money. The next day someone phone again which I did not at the time received any info on how much it will cost me. When I told this person that phone me the next day I did receive a quotation but totally wrong and missing info. When they see they cannot beat a current assurance no talk of the R400 to pay. Why waste peoples time.</p>
We are truly sorry about the frustration you experienced.
Refilwe from our promotion department contacted you and sent you the link,She discussed how your details need to be submitted in order to qualify for the R800.
Our sales manager has since tried to contact you to re-underwrite the quote, but could not reach you. Upon investigating the detail of the quote, the errors were identified. The poor quality of service is being addressed with the respective advisor.
We appreciate your feedback and affording us the opportunity to assist you.
Regards
Dinky
We are truly sorry about the frustration you experienced.
Refilwe from our promotion department contacted you and sent you the link,She discussed how your details need to be submitted in order to qualify for the R800.
Our sales manager has since tried to contact you to re-underwrite the quote, but could not reach you. Upon investigating the detail of the quote, the errors were identified. The poor quality of service is being addressed with the respective advisor.
We appreciate your feedback and affording us the opportunity to assist you.
Regards
Dinky