JW
Judy W

1 reviews | Active since Mar 2018

15 Sept 2022, 08:16

Bad service

Well again, bad service. I phoned for a quote, agent insisted I give my bank details. I said no, I only want a quote. She went on and on. That day received 5 calls from them, which I did not answer. After that I am receiving calls from numerous Insurance companies. This is now Bidvest Insurance, King Price, Old Mutual, ABSA Insure, Zestlife, Miway, just to name a few. So where did they get my number? Never in the past was I bothered by Insurance companies....only now, after an inquiry with Outsurance. I spam and block them all!

0
Replies (1)
OUTsurance
OUTsurance's reply22 Sept 2022, 12:47
Official
Good day Judy,

Thank you for your feedback.

After responding privately to your review, we escalated the matter for urgent attention.

Tshepi our sales manager has been unsuccessful in her attempts to call you. We have provided you with Tshepi's email address. Please advise Tshepi on a date and time that she may call you to address your concerns.

Rest assured, we don't share client information to 3rd parties for marketing purposes.

We are sorry for your experience.

Regards,
OUTsurance