MN
Michael N
1 reviews | Active since Mar 2025
05 Mar 2025, 10:55
BAD SALES EXPERIENCE
Phoned for a insurance quote. I explicitly said I only want a quote and am shopping around for other quotes. The person that answered the phone then started arguing with me why I am not accepting their offer after going through the whole process. She then put the floor manager on the phone and he also started arguing with me why I am not accepting their offer, then he just disappeared from the phone and could hear him talking in the background. Clearly customer support is not a priority for them.
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Replies (1)OUTsurance's replyOfficial
05 Mar 2025, 11:35Good day Michael,
We are sorry to hear about your disappointing experience with our sales team.
Our sales manager is looking into the matter and will ensure you receive feedback.
We take your feedback in a very serious light and will ensure that any service transgressions are adressed internally.
Regards,
The OUTsurance Team
We are sorry to hear about your disappointing experience with our sales team.
Our sales manager is looking into the matter and will ensure you receive feedback.
We take your feedback in a very serious light and will ensure that any service transgressions are adressed internally.
Regards,
The OUTsurance Team
OUTsurance's reply05 Mar 2025, 11:35
Official
Good day Michael,
We are sorry to hear about your disappointing experience with our sales team.
Our sales manager is looking into the matter and will ensure you receive feedback.
We take your feedback in a very serious light and will ensure that any service transgressions are adressed internally.
Regards,
The OUTsurance Team
We are sorry to hear about your disappointing experience with our sales team.
Our sales manager is looking into the matter and will ensure you receive feedback.
We take your feedback in a very serious light and will ensure that any service transgressions are adressed internally.
Regards,
The OUTsurance Team
