LB
Lawrence B
1 reviews | Active since Jan 2019
07 Jan 2019, 22:22
Bad insurance company
Policy holder's pay the monthly premiums and they will never pay your claims. They will always find a loophole that doesn't exist. Beware of Outsurance... Very bad service you must expect during the claim ********** 82.
Helpful (0)
Replies (3)0
Replies (3)LB
Lawrence B's updateReviewer Update
08 Jan 2019, 11:32Honestly, I'm very disappointed after empty promises for 7 weeks instead of 4 to 6 weeks. I must say this matter was handled unfairly and conclusion on this issue is incorrect according to my personal statement and the joint police station accident report. I must say you have *********** people in the private sector. Your stuff need training to correctly handle these matters. The policy holder is also disappointed at outsurance and has emailed you to get clarity. Your client regarding this accident is at fault and that's the reason suggested to log a call and claim from her insurance.
LB
Lawrence B's update08 Jan 2019, 11:32
Reviewer Update
Honestly, I'm very disappointed after empty promises for 7 weeks instead of 4 to 6 weeks. I must say this matter was handled unfairly and conclusion on this issue is incorrect according to my personal statement and the joint police station accident report. I must say you have *********** people in the private sector. Your stuff need training to correctly handle these matters. The policy holder is also disappointed at outsurance and has emailed you to get clarity. Your client regarding this accident is at fault and that's the reason suggested to log a call and claim from her insurance.
LB
Lawrence B's updateReviewer Update
08 Jan 2019, 11:32Honestly, I'm very disappointed after empty promises for 7 weeks instead of 4 to 6 weeks. I must say this matter was handled unfairly and conclusion on this issue is incorrect according to my personal statement and the joint police station accident report. I must say you have *********** people in the private sector. Your stuff need training to correctly handle these matters. The policy holder is also disappointed at outsurance and has emailed you to get clarity. Your client regarding this accident is at fault and that's the reason suggested to log a call and claim from her insurance.
LB
Lawrence B's update08 Jan 2019, 11:32
Reviewer Update
Honestly, I'm very disappointed after empty promises for 7 weeks instead of 4 to 6 weeks. I must say this matter was handled unfairly and conclusion on this issue is incorrect according to my personal statement and the joint police station accident report. I must say you have *********** people in the private sector. Your stuff need training to correctly handle these matters. The policy holder is also disappointed at outsurance and has emailed you to get clarity. Your client regarding this accident is at fault and that's the reason suggested to log a call and claim from her insurance.
OUTsurance's replyOfficial
11 Jan 2019, 13:42Good day lawrence-christ-banks,
We do apologise that the 3rd party claim process took longer than expected.
Our legal team have been in contact with you to discuss the merits of the claim in detail. We have sent you an offer and once signed we will contact you to finalise.
Regards,
OUTsurance
We do apologise that the 3rd party claim process took longer than expected.
Our legal team have been in contact with you to discuss the merits of the claim in detail. We have sent you an offer and once signed we will contact you to finalise.
Regards,
OUTsurance
OUTsurance's reply11 Jan 2019, 13:42
Official
Good day lawrence-christ-banks,
We do apologise that the 3rd party claim process took longer than expected.
Our legal team have been in contact with you to discuss the merits of the claim in detail. We have sent you an offer and once signed we will contact you to finalise.
Regards,
OUTsurance
We do apologise that the 3rd party claim process took longer than expected.
Our legal team have been in contact with you to discuss the merits of the claim in detail. We have sent you an offer and once signed we will contact you to finalise.
Regards,
OUTsurance