MB
Magda B
1 reviews | Active since Jul 2019
04 Jul 2019, 10:57
Bad experience
I had never had such a bad service. Your client bump into my car and then you refuse to pay. And Anina Williams is rude as hell. I wanted to get insurance after this but believe me outsurance, never in my life and will not recommend to any one. Bad bad bussiness
Helpful (0)
Replies (2)0
Replies (2)
OUTsurance's replyOfficial
04 Jul 2019, 12:32Good day Magda,
We acknowledge receipt of your complaint. Very concerned with the rudeness you have described. We have escalated the matter to a legal manager who will look into the matter and revert.
We do apologise for the poor experience.
Regards,
OUTsurance
We acknowledge receipt of your complaint. Very concerned with the rudeness you have described. We have escalated the matter to a legal manager who will look into the matter and revert.
We do apologise for the poor experience.
Regards,
OUTsurance
Best regards,
OUTsurance's reply04 Jul 2019, 12:32
Official
Good day Magda,
We acknowledge receipt of your complaint. Very concerned with the rudeness you have described. We have escalated the matter to a legal manager who will look into the matter and revert.
We do apologise for the poor experience.
Regards,
OUTsurance
We acknowledge receipt of your complaint. Very concerned with the rudeness you have described. We have escalated the matter to a legal manager who will look into the matter and revert.
We do apologise for the poor experience.
Regards,
OUTsurance
Best regards,
OUTsurance's replyOfficial
09 Jul 2019, 13:47Good day Magda,
Thank you for bringing the matter to our attention. Lebo our legal manager contacted you to address your concerns and he discussed the merits of the claim in detail with you.
Our decision to refute liability remains unchanged.
Regards,
OUTsurance
Thank you for bringing the matter to our attention. Lebo our legal manager contacted you to address your concerns and he discussed the merits of the claim in detail with you.
Our decision to refute liability remains unchanged.
Regards,
OUTsurance
Best regards,
OUTsurance's reply09 Jul 2019, 13:47
Official
Good day Magda,
Thank you for bringing the matter to our attention. Lebo our legal manager contacted you to address your concerns and he discussed the merits of the claim in detail with you.
Our decision to refute liability remains unchanged.
Regards,
OUTsurance
Thank you for bringing the matter to our attention. Lebo our legal manager contacted you to address your concerns and he discussed the merits of the claim in detail with you.
Our decision to refute liability remains unchanged.
Regards,
OUTsurance
Best regards,