SN
Sabelo N
1 reviews | Active since Mar 2009
02 Dec 2024, 16:36
BAD CUSTOMER SERVICE
I have damaged ceiling due to geyser bursts on 29 September 2024. Outsurance appointed Imbazo Trading to provide the repairs. I waited up until 2 weeks where they came but repairs were not up to required standards. They made another appointment for last Friday the 29th November. The whole day I was waiting They only showed up at 17h25. What company come to provide service after hours. I was not home as I waited whole day for them. I need Outsurance to appoint a reputable since Imbazo is not serious.
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OUTsurance's replyOfficial
20 Dec 2024, 14:18Good day Sabelo,
We are sorry for the disappointing experience received.
Our client liaison advisor Hloni has been appointed and has been keeping you updated.
She will ensure that the matter is finalised to your satisfaction.
Regards,
The OUTsurance Team
We are sorry for the disappointing experience received.
Our client liaison advisor Hloni has been appointed and has been keeping you updated.
She will ensure that the matter is finalised to your satisfaction.
Regards,
The OUTsurance Team
OUTsurance's reply20 Dec 2024, 14:18
Official
Good day Sabelo,
We are sorry for the disappointing experience received.
Our client liaison advisor Hloni has been appointed and has been keeping you updated.
She will ensure that the matter is finalised to your satisfaction.
Regards,
The OUTsurance Team
We are sorry for the disappointing experience received.
Our client liaison advisor Hloni has been appointed and has been keeping you updated.
She will ensure that the matter is finalised to your satisfaction.
Regards,
The OUTsurance Team