RD
Refilwe D
1 reviews | Active since Mar 2021
24 Mar 2021, 10:45
Bad customer service
I have been calling for my refund this is my third week calling they have been taking me back to the beginning of the process. Bad customer service from them i am really disappointed.
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Replies (1)
OUTsurance's replyOfficial
26 Mar 2021, 16:07Good afternoon Refilwe
We are concerned with the lack of assistance as you described.
Kindly provide us with the information requested in our private response. Once received we will escalate the matter for urgent assistance.
We are sorry to see that our service has let you down.
Regards
OUTsurance
We are concerned with the lack of assistance as you described.
Kindly provide us with the information requested in our private response. Once received we will escalate the matter for urgent assistance.
We are sorry to see that our service has let you down.
Regards
OUTsurance
OUTsurance's reply26 Mar 2021, 16:07
Official
Good afternoon Refilwe
We are concerned with the lack of assistance as you described.
Kindly provide us with the information requested in our private response. Once received we will escalate the matter for urgent assistance.
We are sorry to see that our service has let you down.
Regards
OUTsurance
We are concerned with the lack of assistance as you described.
Kindly provide us with the information requested in our private response. Once received we will escalate the matter for urgent assistance.
We are sorry to see that our service has let you down.
Regards
OUTsurance