TM
Tshegofatso M

1 reviews | Active since Dec 2018

04 Dec 2018, 11:54

Bad customer service!!!

So I was bumped from the back on the 30th of October and Outsurance took my car for repairs, my car has been away since then and Outsurance is giving me issues with providing a courtesy car. Where they took my car for repairs they couldn’t match the colour of my car now the car is having two colours? how am I supposed to drive/move around without a car, only Outsurance knows!!!

0
Replies (1)
OUTsurance
OUTsurance's reply06 Dec 2018, 13:23
Official
Good day tshegofatso-molekwa,

This was the last thing we wanted you to experience. We do apologise for the delay.

Jevon our Client Liaison Manager contacted you to address your concerns. He confirmed that you have now received your vehicle. 

Thank you,
Kelvin