CL
Chrisstel L

1 reviews | Active since Jun 2016

30 Jun 2016, 08:15

Bad contractor first time round

<p>Dear Outsurance your service is good but the first contractor GSC or GSS sorry really didn't take much note as your system will have the necessary info to our claim let your service down as there services is below average after a month our problem was still not fixed. Jeanine helped us with a new contractor Triangle renovations Wow what great service and awesome work that was done that's the type of contractor that strives for excellence and will surely give outsurance a great name. They will really go out of their way to accomdate you and if there is something you need to know before you need to phone them they already phoned you. Excellent service Triangle renovations team Outsurance these contractors deserve to be called contractors. Well done guys</p>

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Replies (2)
OUTsurance
OUTsurance's reply30 Jun 2016, 09:35
Official

Thank you for taking the time out to give us this feedback. We are sorry to see your service experience with GSS was terrible, we will investigate this further.

Great to see you received such fantastic service from Triangle renovations and that you are a satisfied client!

Regards, Sarah

Best regards,

CL
Chrisstel L's update08 Jul 2016, 04:09
Reviewer Update

Dear outsurance once again GSS made a promise and did not keep to it they would paid our access back last Friday 30 June the lady phoned needed our banking details as she is going to pay it back now. Nothing happend again they are just showing what they are not doing