Bad Communication
<p>Hi, to date I have sent multiple emails with documents required to complete my claim and have had no contact with outsurance or even a confirmation that they have received my multiple emails. I need to know what is going on with my claim as this procedure has taken months. I think this is honestly the slowest service I have ever experienced. </p> <p> </p> <p>Regards </p> <p>Dexter</p>
Hello Dexter
Thank you for your feedback, although most worrying.
Our claims manager, Xinilia tried to contact you and finally contacted our facility holder. The reason no further progress was made on the claim, was a result of your previous instruction to us to put a hold on the repairs.
Xinilia has been trying to reach you to provide you with the feedback, but has not been successful yet.
Please contact us should you require any further information.
Regards
Dinky
Best regards,
Hello Dexter
Thank you for your feedback, although most worrying.
Our claims manager, Xinilia tried to contact you and finally contacted our facility holder. The reason no further progress was made on the claim, was a result of your previous instruction to us to put a hold on the repairs.
Xinilia has been trying to reach you to provide you with the feedback, but has not been successful yet.
Please contact us should you require any further information.
Regards
Dinky
Best regards,