Bad claim processing

<p>On 21 February 2017 I was involved in a accident in witch my car was damaged. Outsurance has been giving me the run around and is unable to pro sess my claim. This bad customer service is unacceptable. They keep making emty promises and they do not come back to me as they promise every time I call. I have wasted a lot of airtime and has suffered because of their incompetence as i only own this one vehicle.</p>