Bad, bad Service from Outsurance

<p>My car was in an accident in JULY. 3 months ago.<br />I submitted all the required documents and pictures Outsurance required and received only one notification that my claim will be processed.<br />Time went by and nothing happened.<br />Eventually I contacted the claim handler for my claim, who insisted he is giving me the best service.<br />I wrote a complaint on Outsurance's Talk@OUT website. Obviously that just disappeared off the radar. That website ONLY displays compliments.<br />Time went by and nothing happened.<br />I then contacted the claim handler's manager, who told me one picture was still outstanding. In my previous dealings with the claim handler this was never mentioned.<br />I then sent the last outstanding picture to Outsurance.<br />Time went by and nothing happened (2+ weeks now).</p> <p>(I have email trails for all above)</p> <p> </p> <p>Funny how Outsurance contacts me every now and again, wanting me to become a customer!</p>