1 reviews | Active since Nov 2012
BAD
<p>Outsurance thanks for taking advantage of my pensioner mum and charging her an excess on her car BUT not on her home insurance. Called you many times. Call centre agents very incompatent. You promise too look into the matter and call me back but you never do. Stupid Me should have changed a long time ago.........</p>
Hello MO
We fully understand your concern and appreciate the opportunity to investigate and provide you with proper feedback.
It is imperative to provide correct and concise feedback to all our clients at all times.
The call was audited and Renier contacted you with feedback. Our advisor did discuss the excess correctly with your mother at the time when the quote was given and cover activated.
Regards
Dinky
Best regards,
Hello MO
We fully understand your concern and appreciate the opportunity to investigate and provide you with proper feedback.
It is imperative to provide correct and concise feedback to all our clients at all times.
The call was audited and Renier contacted you with feedback. Our advisor did discuss the excess correctly with your mother at the time when the quote was given and cover activated.
Regards
Dinky
Best regards,