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ben B

1 reviews | Active since Dec 2016

11 Dec 2018, 07:39

bad 3 rd party cover

I had more than 5 months ago a 3 rd party claim with this company and after I supp**** them 5 times with documents I still had no joy and repaired my car out of my own pocket.When we started the claim they asked me for a no claim letter from my insurance company as one of conditions so yes I ended up paying myself as they as still busy with claim.

0
Replies (1)
OUTsurance
OUTsurance's reply13 Dec 2018, 14:32
Official
Good day ben02

Thank you for notifying us about the delay.

Riaan our Legal Manager contacted you to discuss the merits of the claim in detail. The claim has been finalised and payment has been processed.

We do apologise for the delay.

Thank you,
Kelvin