Awesomeness all round from Outsurance

Justin Chan from Outsurance - you made my day! I sent an email before 8am requesting assistance with updating my home address, and he responded within minutes with a huge big cheery greeting and a manner that was simply awesome! Never had such a delightful interaction with someone from this industry before! What a pleasure; keep up the awesomeness, Justin - may you make all your clients happy and delighted, and help with what matters: customer service excellence, customer loyalty, and retention! The best part is that my premium actually dropped after updating my details :-) :-)