ML
Mosima L

1 reviews | Active since Dec 2017

12 Oct 2023, 17:36

Awesome service from Nhlanhla Ngubane

Awesome service from Nhlanhla Ngubane. Did not once sound like a robot and assisted effortlessly 😊 Thank you Nhlanhla 🫢🏽

0
Replies (3)
OUTsurance
OUTsurance's reply12 Oct 2023, 18:10
Official
Good day Mosima, 

Thank you for sharing your great service experience that you had with Nhlanhla. 

She will be thrilled when we share this with her. 

Regards, 
The OUTsurance Team 
ML
Mosima L's update14 Oct 2023, 12:22
Reviewer Update
I am unable to write another separate review so I’ll just add on here…

Wonderful service form Yolanda Sisilana. Funny how I kept getting to her in the past 3 months for cancelling my funeral policy and on all attempts she did not once sound like a call centre agent who just fights to retain me but more like a person who cared about my financial needs and genuinely wanted to assist. A breathe of fresh air, keep it up Yolanda and thank you πŸ™πŸ½β™₯️
OUTsurance
OUTsurance's reply16 Oct 2023, 11:26
Official
Good day,

Thank you for providing such wonderful feedback! This compliment will make Yolanda's day when we share it with her! Keep up the awesome service Yolanda, you are a super star!

Regards
The OUTsurance Team