Awesome service: Daylin De Klerk

<p>I called Outsurance on Thursday morning, 29 September 2016 requesting a cancellation letter for one of my vehicle to be removed from the policy. I spoke to the Advisor Manager and she promised to email me the letter in an hour’s time. To my disappointment, by 16h30, I had not received the letter. I called Outsurance again and I spoke to Daylin De Klerk explaining my issue.</p> <p> I would like to extend my appreciation for the way you handle my query. The efficient service you provided telephonically and the professionalism that you have shown has impressed me immensely. Within minutes I received the letter while still on the line. Daylin De Klerk, you are truly an inspiration to the Outsurance team and you play an important role in the company. Please keep up the excellent work and thank you once again for all your effort.</p>