1 reviews | Active since Aug 2017
Awesome Service
I bought a new car and just want to ad it on my insurance, I wait at the dealer for 2 hours for the conformation to be e.mailed. I was really ashamed to be associated with outsurance, the dealer told us that this happens all the time with outsurance but they do not struggle with any other insurance company. After a 3rd time calling outsurance this lady Thando Malloy help me on the phone, her service was quick and fast an I recieved the conformation e.mail immediately. I really hope the you can see how awesome this girl are because outsurance need more people like her.
AWESOME WORK GIRL, THANKS FOR THE HELP !
Hi ***,
Thank you for bringing the matter to our attention. Our client relations manager Kelvin contacted you to apologize for the delay. He informed you that each advisor you spoke to did generate the confirmation of cover however there was a system error and this caused a backlog in sending the documentation.
Thank you for the wonderful compliment for Thando. She is a star and will be happy with the compliment.
Thanks,
OUTsurance
Best regards,
Hi ***,
Thank you for bringing the matter to our attention. Our client relations manager Kelvin contacted you to apologize for the delay. He informed you that each advisor you spoke to did generate the confirmation of cover however there was a system error and this caused a backlog in sending the documentation.
Thank you for the wonderful compliment for Thando. She is a star and will be happy with the compliment.
Thanks,
OUTsurance
Best regards,