Awesome Outsurance!

At the age of 72, one has experienced all the ups and owns life has to offer. In most cases you are then also wise enough to know that there will be more downs than ups? In every down that I experienced there was always a partner who gently picked me up again. Outsurance has been my partner of choice for as long as I can remember. I recall the first time that I experienced the down of car theft. In those days the wonderful marketing team of Outsurance delivered a toy car to my home saying that they couldn't replace my old car but wanted me to know that Outsurance was on my side. How charming! I remember the downs when lightning struck and the subsequent damages (by the way it's a fallacy that lightning doesn't strike the same place twice!) Outsurance picked up the pieces every time. A big down came when a room had a pool of yellowish liquid on the floor and I named and shamed the poor dog! It turned out to be a leaking pipe. Outsurance restored the damage and the dog's dignity! I could go on for a long time but I suggest readers wait for the book I plan to write. AWESOME OUTSURANCE and the movie that will follow. On a serious note, weeks after the death of my son, I had a burglary. I was not in a good space when I phoned Outsurance to report the mishap. I have always had good service from all at Outsurance but that day the universe gave me Njabulo Dlamini. He was so unbelievably kind and helpful and incredibly patient with an old woman whose grief had reduced her to a blubbering idiot who couldn't give coherent answers to the usual questions, that I eventually burst out crying and told him about my loss. He immediately went into the role of councillor and consoled this old woman, whom he didn't know at all, with remarkable s**** and warmth. Njabulo then did everything in his power to make the subsequent process as speedy and effortless as possible! On one occasion he even phoned at a time which was not normal working hours! In record time the ****** goods were placed. Then came the down again. When I saw the replaced television it was clear that I had given Njabulo the incorrect information regarding the size! I confessed, he forgave. At present all has been restored thanks to Mr Dlamini and I'm again in an up mode. I know that there will again be downs but I also know that my partner, Outsurance, will provide a Njabulo Dlamini to pick me up again.