HW
HESTER W

1 reviews | Active since Feb 2015

24 Feb 2015, 18:29

AWESOME EXPERIENCE INDEED

I had to contact Outsurance with a claim related issue, and then ended up being transferred to Hlengiwe Sikhakhane as I was unhappy about the high excess Outsurance was asking. Hlengiwe took all my details, and said she would have to contact the assessors, as they must decide about the matter... I thought it would take weeks, and set about my business... Hlengiwe phoned me back within about five hours, giving me the good newe that my excess has been rapidly decreased. <br> Although they could not assist with my claim, the service with regards to the excess adjustment was superior. <br> Thanks Outsurance

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