JL
Jaques L
1 reviews | Active since Mar 2022
07 Apr 2025, 18:29
Awesome Assistance and Service today
I submitted a query on the App to add some additional items to my policy. Within an hour or 2 they phoned me back. I could not talk as I was in a meeting and asked to call me back at a certain time which they did - friendly and without an issue. The lady (Caroline) assisted me very well and friendly, answering all my queries - successfully and amending my policy. I had extra queries to which she referred me to a colleague … holding on for a brief moment, she briefed him and he immediately assisted me, and saved me more money than expected. Thanks for your support and assistance today!
Helpful (0)
Replies (1)0
Replies (1)OUTsurance's replyOfficial
08 Apr 2025, 09:04Hello Jaques,
Thank you for commending our team - delighted to know you received a saving!
Regards,
The OUTsurance Team
Thank you for commending our team - delighted to know you received a saving!
Regards,
The OUTsurance Team
OUTsurance's reply08 Apr 2025, 09:04
Official
Hello Jaques,
Thank you for commending our team - delighted to know you received a saving!
Regards,
The OUTsurance Team
Thank you for commending our team - delighted to know you received a saving!
Regards,
The OUTsurance Team
