Awaiting TV repairs from Outsurance

Our house was struck by lightning on 13 January blowing 2 plasma tv's along with a lot of other items. Outsurance was efficient in the pay out and replacement of most items. My beef lies with the supplier handling the TV claim. The assessors that came out informed us that both TV's were fried and it will be replaced. After a week I received a call only to be told that they will be repairing it. They have to order the parts and it will take 5-7 working days. In the meantime the TV's are standing in a corner of my dining room on the floor leaving us with nothing to watch. It is now a full 2 weeks since the lightning hit us and we're still waiting. It is unacceptable ?