EE
Eezy E

1 reviews | Active since Mar 2012

06 Jul 2022, 15:06

Avoid insuring your belongings with Outsurance at all costs

Save yourself the drama and rather go with another insurer. I have been paying my insurance monthly, on time each month. No issues with my payments ever. Now each time I have a claim there is always drama with their service providers who simply cannot give me what I have been paying my premiums for. First I had to struggle just to get them to lodge my claim. Then the claim is finally lodged and boom they cannot assist me. I have to run around to sort myself out. Their providers cannot assist with replacing my goods. And Outsurance the insurer is leaving me in a worse position than I was before the insured items were damaged. I urge all South Africans to take their hard-earned money and to go insure their belongings else where.

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Replies (1)
OUTsurance
OUTsurance's reply12 Jul 2022, 13:13
Official
Good afternoon Eezy,

Further to our private reply, on receipt of your complaint, we can confirm that our claims manager has been in contact with you. 

We understand that your claims experience with us has been frustrating and we would like to apologise for this.

We can confirm that your claim has now been finalised.

Please let us know if you require further assistance.

Regards,
OUTsurance