BR
Bruce R
1 reviews | Active since Jul 2019
07 Jan 2020, 13:56
Avoid at all cost
Tried to increase premium by 30% claiming it was "inflation increase". Just trying to **** people into paying more hoping you don't complain. Avoid at all costs.
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Replies (2)
OUTsurance's replyOfficial
08 Jan 2020, 11:01Good day Bruce,
Thank you for your feedback. There are several factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments, underwriting changes, non-payments etc.
We would like to look into your profile and provide you with proper feedback however you informed us you are no longer interested.
We apologise for the disappointment.
Regards,
OUTsurance
Thank you for your feedback. There are several factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments, underwriting changes, non-payments etc.
We would like to look into your profile and provide you with proper feedback however you informed us you are no longer interested.
We apologise for the disappointment.
Regards,
OUTsurance
OUTsurance's reply08 Jan 2020, 11:01
Official
Good day Bruce,
Thank you for your feedback. There are several factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments, underwriting changes, non-payments etc.
We would like to look into your profile and provide you with proper feedback however you informed us you are no longer interested.
We apologise for the disappointment.
Regards,
OUTsurance
Thank you for your feedback. There are several factors that will influence a premium increase at rerate stage such as claims, inflationary adjustments, underwriting changes, non-payments etc.
We would like to look into your profile and provide you with proper feedback however you informed us you are no longer interested.
We apologise for the disappointment.
Regards,
OUTsurance
BR
Bruce R's updateReviewer Update
08 Jan 2020, 11:14If you wanted to give a better explanation of the increase it should have been done in the letter that was sent, that listed only inflation as driver behind the increase.
BR
Bruce R's update08 Jan 2020, 11:14
Reviewer Update
If you wanted to give a better explanation of the increase it should have been done in the letter that was sent, that listed only inflation as driver behind the increase.