Average service

<p>I have asked for a telephonic quote on a new vehicle, and initially I was given a really expensive quote. While complaining during the call that it was exhorbitant they lowered it from the initial premium of R1400 to about R1100. Why not offer me R1100 to start with. Then I decided to get a few comparitive quotes, and the best quote I could get was R800! Phone Outsurance again with this info, and then they could go down to about R900! So why initially quote me R1400 when in fact you can offer me as a loyal client the premium of R900 to start with? Trust me, I am really happy with the R900 premium and I will stay a loyal customer. I am just furious to see how Outsurance tried to take advantage of me with an exorbitant quote!</p> <p>If you want to play this game, rather try this trick on new customers. Please don't try to p*ss of your loyal clients! As a loyal client I would expect the best quote every time! Get your act together or you will lose a lot of loyal clients.</p>