Automated Messaging costs..

<p>Trying to update account details with Outsurance is definitely not effective and speedy as their automated messaging system.</p> <p>Called 15th July to update account details and received an automated message to say account details updated.</p> <p>Well actually it was a futile exercise only to see on 27th July 2016 it has not taken effect.</p> <p>What's the purpose of an automated message...it cost me time and money...extra expense which I did not take too kindly.</p> <p>Call again and received another automated message...so not impressed and feeling really annoyed by it all.</p>